I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1-3 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?

  • Average transit times to the United Kingdom : 5-7 business days
  • Average transit times to International: 7-15  business days

 WHAT COUNTRIES DO YOU DELIVER ?

 FASHIONFITZ ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country.

Europe   Americas   Africa   Asia   Oceania   Antarctica 
 Albania   Anguilla   Algeria   Afghanistan   American Samoa   French Southern Territories 
 Andorra   Antigua & Barbuda   Angola   Armenia   Australia 
 Austria   Argentina   Benin   Azerbaijan   Christmas Island 
 Belarus   Aruba   Botswana   Bahrain   Cook Islands 
 Belgium   Bahamas   Burkina Faso   Bangladesh   Falkland Islands 
 Bosnia   Barbados   Burundi   Bhutan   Fiji 
 Bulgaria   Belize   Cameroon   Brunei   French Polynesia 
 Croatia   Bermuda   Canary Islands   Cambodia   Guam 
 Czech Republic   Bolivia   Cape Verde   China   Kiribati 
 Denmark   Brazil   Central African   Cocos (Keeling) Islands   Marshall Islands 
 Estonia   Canada   Chad   Cyprus   Micronesia 
 Faeroe Islands   Cayman Islands   Comoros   East Timor   Nauru 
 Finland   Chile   Congo   Georgia   New Caledonia 
 France   Colombia   Cote D'Ivoire   Hong Kong   New Zealand 
 Germany   Costa Rica   Djibouti   India   Niue 
 Gibraltar   Cuba   Egypt   Indonesia   Norfolk Island 
 Greece   Dominica   Eritrea   Iran   Northern Mariana 
 Guernsey   Dominican Republic   Ethiopia   Iraq   Palau 
 Hungary   Ecuador   Gabon   Israel   Papua New Guinea 
 Iceland   El Salvador   Gambia   Japan   Pitcairn Islands 
 Ireland   French Guiana   Ghana   Jordan   Samoa 
 Italy   Guyana   Guinea   Kazakhstan   Solomon Islands 
 Jersey   Greenland   Guinea Equatorial   North Korea   St. Helena 
 Latvia   Grenada   Guinea-Bissau   South Korea   Tokelau 
 Liechtenstein   Guadeloupe   Kenya   Kuwait   Tonga 
 Lithuania   St. Pierre & Miquelon   Lesotho   Kyrgyzstan   Tuvalu 
 Luxembourg   Guatemala   Liberia   Laos   Vanuatu 
 Macedonia   Haiti   Libya   Lebanon   Wallis and Futuna 
 Malta   Honduras   Madagascar   Macau 
 Moldova   Jamaica   Malawi   Malaysia 
 Monaco   Martinique   Mali   Maldives 
 Montenegro   Mexico   Mauritania   Mongolia 
 Netherlands   Montserrat   Mauritius   Myanmar 
 Norway   NL Antilles   Mayotte   Nepal 
 Poland   Nicaragua   Morocco   Oman 
 Portugal   Panama   Mozambique   Pakistan 
 Romania   Paraguay   Namibia   Philippines 
 Russia   Peru   Niger   Qatar 
 San Marino   Puerto Rico   Nigeria   Saudi Arabia 
 Serbia   St. Barthelemy   Reunion   Singapore 
 Slovakia   St. Kitts & Nevis   Rwanda   Sri Lanka 
 Slovenia   St. Lucia   Senegal   Syria 
 Spain   St. Martin   Seychelles   Taiwan 
 Sweden   Suriname   Sierra Leone   Tajikistan 
 Switzerland   Trinidad & Tobago   Somalia   Thailand 
 Turkey   United States   Somaliland   Turkmenistan 
 Ukraine   Uruguay   South Africa   Uzbekistan 
 United Kingdom   Venezuela   Sudan   Vietnam 
 Vatican City State   St. Vincent & the Grenadines   Swaziland   Yemen 
 Tanzania 
 Togo 
 Tunisia 
 Uganda 
 Western Sahara 
 Zambia 
 Zimbabwe 
 Sao Tome & Principe 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

CAN I CANCEL MY ORDER?

You are able to cancel your order with no fees! You must cancel your order 24 hours after creating it for the cancellation to be applied. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!


If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 


We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.If your item arrived damaged all you need to do is contact us and send pictures of the damaged item.

FOR PRE-ORDERED OR BACK-ORDERED ITEMS


If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

If this happens to you, please contact us with:

    - Your order number.

    - A picture of the damaged product.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply as soon as possible.