Shipping policy

🌟 When Will My Order Ship?

Most orders are shipped the next business day! Once your order ships, we’ll send you an email with tracking details so you can keep an eye on it.

🚚 Processing & Shipping Times

  • Processing Time: 1–2 business days.
  • Shipping to the UK: 5–8 business days.
  • International Shipping: 7–15 business days.

A Quick Note: While we do our best to deliver on time, delays may happen due to natural disasters, holidays, or weather. Shipping carriers handle delivery times, so we can’t guarantee exact arrival dates.

❌ Can I Cancel My Order?

Yes! You can cancel your order within 24 hours of placing it, as long as it hasn’t shipped yet.

  • Simply send us an email with the subject line: "CANCEL" and we’ll take care of it for you.

📍 What If I Entered the Wrong Address?

Oops! Made a typo in your address? No worries—just reply to your order confirmation email with the correct details as soon as possible.

  • We can fix this within 24 hours.
  • If your order has already shipped, we might not be able to make changes, but we’ll do our best to help!

💔 My Item Arrived Damaged

We’re so sorry if your item didn’t arrive in perfect condition! We pack everything with care, but sometimes things happen during shipping.

Here’s how to resolve it:

  1. Snap a picture of the damaged item.
  2. Email us with:
    • Your order number.
    • A photo of the damaged product.

We’ll work on a solution right away!

🔄 Pre-Ordered or Back-Ordered Items

If your order includes pre-ordered or back-ordered items, don’t worry—we’ve got it covered:

  1. We’ll ship in-stock items immediately.
  2. As soon as your pre-ordered/back-ordered items are ready, we’ll ship those too.

Receiving part of your order? The rest is on the way!

🤔 Have More Questions?

Still need help? No problem! Shoot us an email, and we’ll get back to you within 24 hours. We’re here to make sure you’re happy with your order.